Policies
Return and Refund Policy:
We do not accept returns or refunds. Since most of our items are custom made, all sales are final. If any of your items are damaged, defective, or incorrect upon arrival please contact us to arrange for repair or replacement.
Privacy Policy:
At Black Rune Creations, we take your privacy seriously and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect the personal information that we receive from you through our website and services.
Collection of Information:
We collect information that you voluntarily provide to us when you sign up for our services, create an account, complete a purchase, or otherwise interact with us. This information may include your name, email address, IP address, and other contact information.
We use the information we collect to provide services to you, including responding to your inquiries, providing technical support, and improving our services. We may also use your information to send you marketing and promotional materials, but only if you have given us your consent to do so.
We may share your information with third party service providers that help us provide our service such as payment processors, email service providers, and hosting providers. We will only share your information with these providers to the extent necessary to provide our services, and we will require them to protect your information and comply with applicable laws and regulations.
We may also share your information with law enforcement authorities or other government agencies if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the safety of others.
Security of Information:
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no security system is foolproof, and we cannot guarantee the security of your information.
Cookies:
We use cookies and similar technologies to collect information about your use of our services and to personalize your experience. Cookies are small text files that are stored on your device when you visit our website. You can control the use of cookies through your browser settings.
Changes to this Privacy Policy:
We may update this privacy policy from time to time by posting a new version on our website. We will notify you of any material changes to this policy by email or through our website.
Contact Us:
If you have any questions or concerns about this privacy policy or our data practices, please contact us.