About Us
Return and Refund Policy:
We do not accept returns or refunds. Since most of our items are custom made, all sales are final. If any of your items are damaged, defective, or incorrect upon arrival please contact us to arrange for repair or replacement.
Changing or Cancelling an order:
Please contact us with any changes that you would like to make to your order. For immediate assistance call toll free (888) 348-0002.
Preparation Time:
Certain items may take longer because they are custom made to order. You will be contacted regarding a time line and receive updates on the progress of your order if the item will take longer than the standard 2-3 business days.
Shipping:
One your order has been shipped, you will be given a tracking number and estimated delivery time for your shipment. It shouldn’t cost a bundle to get your items, so we offer free shipping on all orders within the United States.
Wholesale:
If you are interested in purchasing our products wholesale for your retail store, please contact us or check out our wholesale shop on Faire here: Black Rune Creations on Faire
Our Company
Established in 2019, Black Rune Creations is a creative gift shop located in the beautiful pacific northwest headquartered in Lacey, WA. Driven by our love for skilled craftsmanship and inspired by local artists, creators, and makers alike, we were established with a desire to build an organization that allows us to share our artwork and creations with you.
We are passionate about artwork and want to provide a variety of special, unique, and artistically crafted products. Everything in our store is handcrafted by the owner and inspired by you. New products are continually getting added, so check back for more wonderful creations.
We work hard to provide you with the best quality products to fit your needs. We want you to enjoy our products as much as we do. Everything that we make begins with high quality materials and is crafted with care. We take pride in our work with a strong attention to detail, so you can be assured that you are getting the best every time.
About the Owner
Lina Ciampi is a creator, an artist, a biotechnology professional, and a small business owner. She has a Bachelor of Science in Business Administration form the University of Nevada, Reno. Lina has lived in the pacific northwest since 2016 and was inspired to establish Black Rune Creations LLC in 2019.